Terms And Conditions

  • Design Notes

    Please provide artwork to avoid confusion or mistakes in quoting and proofing. We accept most software formats, including JPEGS, Photoshop, Illustrator, MS Paint or PDF’s. Our Design Tool can be use for your custom woven clothing label. Some Colors may vary slightly due to thread availability

  • Payment Terms

    Payments can be made via secure PayPal requests. For Credit Card orders, we can supply our form which can be faxed or emailed. Phone in orders are accepted. We use Elavon secure transactions.. Payments and Pricing is based on US Dollars.

  • Production Terms

    Please allow +/- 10% of manufactured final quantity due to internal inspections after final production. Delivery and billing of not over ten percent (10%) more or less than quantities ordered constitutes filling the order under trade practices.

  • Returns

    Any defective goods can be returned or scanned for assessment within 48 hours, if they fall beyond 10% of total quantity. We are not responsible for damage during transit or cancellation if the labels have already been approved. All sales are final. No returns accepted unless authorized in writing.

  • Guarantee

    We guarantee our workmanship to comply to information provided by customer. Please provide correct color using Pantone TPX/TPC codes to avoid color mismatch. We try our best to match colors but color shades maybe varied based on color availability.

  • Privacy Notes

    Xpresa does not share or sell customer information to any entity or company.

  • Cancellation Policy

    Orders be cancelled prior to proofing for a full refund. Orders cancelled after proofs are Approved will incur a $175 non-returnable fee. Change orders will incur a $50 charge. Orders cancelled after production will incur full payment.

  • Legal Notes

    This Quotation is considered privileged information and confidential between the Buyer/RFQ Requester and Xpresa Labels, Corp. Electronic of physical transmission without written consent from Xpresa Labels, Corp. is not allowed.

  • Taxes

    Should any tax be imposed by law, government agency, or board of equalization affect the merchandise billed, customer agrees to pay such tax in addition to the amount of each invoice in a timely manner.

  • Copyrighted Work

    In submitting copyrighted works for reproduction, the customer warrants that all necessary permissions have been obtained, and agrees to hold harmless and indemnify Xpresa Labels, Inc.. for all costs, expenses, attorney¡¯s fees and judgments resulting from any claim of copyright infringement.

  • Advertising and Promotion

    Purchaser grants permission to Xpresa Labels, Inc. . to use production overruns and non-paid for product, for company advertising purposes. The advertising can be in the form of brochures, print advertising or samples to assist in the development of future sales and marketing. Xpresa Labels, Inc. . shall not be liable for royalties or fees. If any purchaser wishes to be excluded for any promotional uses by Xpresa Labels, Inc.. a written communication is required to be received by the company at the time of manufacturing completion.