Terms and conditions

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General

Welcome to XpresaLabels.com operated by Xpresa Labels, Inc (“Xpresa Labels,” “we” or “us”). By using the Xpresa Labels website (the “Website” or “website”), you can purchase a full array of label products. All label product purchases on this Website are subject exclusively to these Terms and Conditions of Sale, including the Xpresa Labels Privacy Policy and Terms of Use contained in this Website (“Terms and Conditions”) and will override any contradictory terms and/or conditions.

 

We reserve the right to make changes to the Website and our Terms and Conditions at any time.

Acceptance of Orders

All orders are subject to our acceptance or rejection in whole or in part. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. Our sale to you will be solely on the Terms and Conditions set forth herein. They supersede and reject any conflicting terms and conditions of yours, notwithstanding any statement of yours to the contrary.

Copyright

All of the content you see on the Site, including, but not limited to, page headers, images, illustrations, graphics, audio clips, video clips and text (collectively, the “Content”) is the exclusive property of  Xpresa Labels and/or is subject to trademark, service mark, trade dress, copyright and/or other intellectual property rights or licenses held by Xpresa Labels, by any affiliate or third party that’s licensed or assigned their rights, interests and/or materials to us.

The Content is copyrighted as a collective work under U.S. and other applicable copyright laws, and Xpresa Labels owns a copyright in the selection, coordination, arrangement and enhancement of the Content. Both the Content and the Site are intended solely for the personal and non-commercial use of the users of our site.

You may download, print and store selected portions of the Content, but only if (1) you use any such copies of the Content only for your own personal and non-commercial use, (2) you do not copy or post the Content on any network computer or broadcast the Content in any media and/or in any form or format, (3) you do not modify or alter the Content in any way, or delete or change any copyright or trademark notice, and (4) you properly credit all intellectual property rights. No right, title or interest in any downloaded or copied materials are transferred to you as a result of any copying, downloading, or other activity. Xpresa Labels reserves complete title and full intellectual property rights in all Content. Except as noted above, you may not copy, download, reproduce, modify, publish, distribute, transmit, transfer or create derivative works from the Content without first obtaining the express written permission of Xpresa Labels.

Electronic Communications

When you visit the Site or send emails to us, you are communicating with us electronically. In doing so, you consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications provided in this way electronically satisfy any legal requirement that such communications be in writing. Xpresa Labels will send related information, promotions and special discounts to the email address provided by its customers unless a customer indicates he/she no longer wants to receive these emails communications (opt-out) by sending an e-mail to [email protected]

Membership Account

If you use the Site and create an account, you are responsible for maintaining its confidentiality and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Xpresa Labels reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion

Comment Reviews

We encourage you to post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Xpresa Labels reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

 

Purchasing Terms

GeneralFor the purposes of this section only, “you” refers to a customer who purchases products from Xpresa Labels. When you purchase a product from us, you agree to pay the agreed-upon price. This price, including delivery fees and taxes, if any, is to be paid in full at the time your order is placed. Xpresa Labels reserves the right to cancel the order and reimburse possible payments, if the goods ordered are not available. In this case, we will inform you immediately of the unavailability of the goods.

We guarantee our workmanship to comply to information provided by customer. Please provide correct color using Pantone TPX/TPC codes to avoid color mismatch. We try our best to match colors but color shades maybe varied based on color availability.

Address changesIn case order or address information needs to be changed after your order is placed, Xpresa Labels will make a reasonable effort to adjust the order or address; nevertheless, if costs have already been incurred, you will have to either accept the original order at the original price or pay additional charges to remake and/or ship the goods.

Delivery timeWe will use our best efforts to create and deliver the product(s) you order within 2-3 weeks; however, delivery time is not guaranteed. Xpresa Labels is not liable and will not pay for claims for any direct or consequential loss caused by delivering the product 3 weeks or more after the order date.

Quality issuesIt is your responsibility to notify Xpresa Labels of any issue with your product within 7 days after delivery and, if applicable, send us corresponding photo(s). The Xpresa Labels will work with you to meet your expectations regarding the quality of your products. If we are not able to meet these quality expectations, we offer a full refund.

Please note Allow labels go through inspections where lot samples are review prior to package.  However, there are a few defective items is permitted as is the case will all manufactured lots. Please allow +/- 10%  defects. Delivery and billing of not over ten percent (10%) more or less than quantities ordered constitutes filling the order under trade practices.

Labels that are damaged can be returned along with your Order Number to address below:

Xpresa Labels

Attn: Returns

9 Highview Ave.

Rockaway, NJ 07866

Cancellation Policy

Orders can be cancelled prior to proofing for a full refund. Orders cancelled after proofs are Approved will incur a $75 non-returnable fee. Change orders will incur a $50 charge. Orders cancelled after production will incur full payment.

Money Back GuaranteeUnless the customer has approved the proof of product, Xpresa Labels offers a full refund upon request by the customer. The conditions for a refund are: (i) You report the issue and/or make a money back request within 7 days after delivery of the product. (ii) You return the products back to Xpresa Labels, paying for all return shipping charges. (iii) We fund the full amount within 7 days after receiving the return product(s). If we have furnished you with a proof of your product (note that this “proof” may consist of a product sample, a product photograph, or other format), and you have approved this proof, this Money Back Guarantee does not apply to your order.

User Conduct

In using this Site, you agree to not provide copy for your personal labels that is unlawful, threatening, abusive, vulgar, harassing, defamatory, obscene or otherwise objectionable.

 

Prices

Prices listed on our website are current, but prices may change without notice. We also reserve the right to make corrections in the event of a misprint. We have undertaken reasonable efforts to ensure that the information contained on our website is accurate; however, we are not responsible for the completeness or accuracy of the information on our website. In the event of any inaccuracies in our content or pricing, we reserve the right to refuse/cancel any order whether or not the order has been confirmed and/or payment has been made. Payments for such orders shall be refunded.

 

Sales Tax

Xpresa Labels collects and remits sales tax as required by state and local laws and regulations. Prices listed on our website do not include sales tax, which will be added where applicable unless you provide us with a tax exemption certificate acceptable to the appropriate taxing authorities.

 

Payment Terms

All individual purchases must be prepaid by credit card or your PayPal account. You can place your order and pay via credit card or your PayPal account through our online shopping cart.

Orders may also be placed by contacting our Customer Service Department during normal business hours toll-free at 877-637-7500, option 110.

Every Xpresa Labels order is created through a unique personalization process. Due to the nature of this customization, your order total will be charged according to your method of payment at the time of purchase.

 

Shipping

All label product orders placed on this website are custom orders and are created to the specifications of the invoice or are subject to product availability and will be shipped according to our shipping policies indicated on your quote. Please note, there may be delays due to material rejection or de to inclement weather conditions.

Disclaimer

By using the Xpresa Labels website, you expressly agree that use of the website is at your sole risk. The website and all products sold pursuant thereto are provided and sold on an “AS IS” basis. Xpresa Labels does not warrant that use of the website will be uninterrupted or error-free, nor do we warrant the accuracy, integrity or completeness of the content provided on the website or the products offered for sale on the website. You agree to bear all of the risks and responsibilities for the use of the website and any products purchased from Xpresa Labels. Further, Name Bubbles makes no representations or warranties that content provided on the website is applicable to, or appropriate for use in, locations outside of the United States. TO THE MAXIMUM EXTENT PERMITTED BY LAW, XPRESA LABELS SPECIFICALLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE WEBSITE AND ALL PRODUCTS SOLD PURSUANT THERETO. No oral advice or written information given by Xpresa Labels shall create a warranty.

Under no circumstances shall Xpresa Labels be liable for any direct, indirect, incidental, special or consequential damages that result from your use of or inability to use the website or your use of any products purchased from us, including but not limited to, reliance by you on any information obtained from the website. The foregoing limitation of liability shall apply in any action, whether in contract, tort or any other claim, even if Xpresa Labels has been advised of or should have knowledge of the possibility of such damages. You hereby acknowledge that this paragraph shall apply to all content and products available through Xpresa Labels Website, and is a fundamental part of the basis of Xpresa Labels’ bargain with you, and Xpresa Labels would not accept any order from you absent such limitation.

Indemnification

You agree to indemnify and hold Xpresa Labels, its employees, and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Xpresa Labels arising out of your use of this website and your use of any products purchased from Xpresa Labels.

Termination of Use

Xpresa Labels may, in its sole discretion, terminate your account or your use of the Xpresa Labels Website at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. Xpresa Labels reserves the right to change, suspend or discontinue all or any aspects of its website without prior notice.

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